Free online check-in for short-term rentals
The perfect welcome,
with the paperwork already done.
Welcoo is a digital guidebook for short-term rentals, holiday homes and B&Bs that requires no download.
Guests send their documents and details in the days before arrival, check in on their own and find WiFi, house rules and your tips in one link, in their language. You sleep even when they arrive at 2am.
Ready in three steps. Then it works for you.
Create your property
Add your apartment, WiFi, house rules and your tips. Just once, no rush.
Share the link
Every property gets its own address, like villasusa.welcoo.app. Send it or put up a QR code at home.
Guests take it from there
They send their documents before arriving, check in on their own and find directions, WiFi and local tips in their language — without calling you.
Everything your stay needs, in one place.
Say goodbye to blurry ID photos on WhatsApp
Days before arrival, guests scan their ID with their phone and the fields fill themselves in; then they answer your questions and pay the tourist tax. You approve it from the booking. On arrival, a guided path takes them all the way to the door, without needing you.
- ID scan, fields filled in automatically
- Data ready for Italy's Alloggiati Web and ISTAT, sent automatically
- Guided self check-in, even late at night
Know who walks in, even when you're not there
On arrival, guests frame their face with their phone: Welcoo compares it with the photo on their ID and checks that a real person is in front of the camera, not a picture. Only then does check-in continue. If recognition fails, the request comes to you and you approve or reject it from the panel.
- Face matched to the ID, guest by guest
- Liveness check: a real person, not a photo
- If something's off, you decide remotely
The WiFi password and the rules, without ten messages
Network and password copy with one tap. Alongside them, guests find opening hours, house rules and directions to reach you — all written once, for good.
- WiFi password, copyable with one tap
- Clear house rules: hours, pets, waste
- Directions to arrive, parking and access
Your local tips, always within reach
The right restaurant, the hidden beach, what to see on foot. Write your guides once and your guests experience the area the way you do.
- Tips on where to eat and what to see
- Curated by you, shown with care
- Fewer questions, happier guests
Thought through down to the last detail
Update whenever you like
Change WiFi, rules or tips from the panel: guests see the updated version right away.
Analytics and stats
Occupancy and trends for your properties, at a glance.
A dedicated site per property
Every property lives at its own address: yourhome.welcoo.app.
Multilingual by default
The web app speaks 6 languages: every guest finds their home in theirs.
Notifications on your phone
A guest message or a pre check-in to approve reaches you as a notification, on your phone or computer.
Directions to arrive
How to reach the property, parking and access, step by step.
When you need more, it's already here.
Paperwork, payments, security and guest communication: free features you switch on for your property, when you need them.
Pre-checkin
Guests complete everything from their phone before arriving: document scan, your questions, the tourist tax. You approve it from the booking.
Read more Coming soonBiometric verification
On arrival the guest shows their face: Welcoo matches it to the ID, checks it is a live person and only then opens the way in.
Read more Coming soonOnline payments
The tourist tax, paid before the guest arrives. Card, PayPal or Satispay on Stripe's secure page, money straight to your account, no Welcoo commission.
Read more Coming soonAlloggiati Web
Guests fill in the details you owe the Questura themselves, days before arriving. Official code tables, passport scanning, everything ready on the booking.
Read more Coming soonTourism statistics
The daily ISTAT report goes to ROSS 1000 on its own, every night. No file to download, no file to upload, and the availability calendar fills itself in.
Read more Coming soonAutomatic translations
Write once, in your own language. The other languages of your guest app write themselves — and stay in sync every time you change a sentence.
Read more Coming soonAI Assistant
Your guests ask. Your apartment answers. An assistant inside your guests' app that takes on every question and doubt they have.
Read more Coming soonGuest emails
The emails you rewrite for every booking, written once. Sent on their own, in your guest's language, from the confirmation to the day after checkout.
Read more Coming soonSurvey
Hear it from your guests before the world reads it. A questionnaire inside the app that brings you the review before it goes online — and happy guests get invited to publish theirs.
Read more Coming soonMultiple apartments
Up to ten apartments, created by you, without asking anyone. Each new one starts from one you already have: pages, rules, directions and check-in are copied inside in a minute.
Read moreMore time for you, a better experience for them.
Welcoo takes away the repetitive work and the paperwork, and gives your property a polished, professional image. Guests handle things themselves, you stay relaxed.
Fewer repetitive messages
The same ten questions, already answered before they arrive.
Stress-free arrivals
Documents collected beforehand, self check-in even at 2am. You sleep.
Professional image
A branded, well-kept property makes a great first impression.
Better reviews
Independent, well-informed guests leave higher ratings.